Coronavirus (Covid-19) FAQs

I am concerned I may have coronavirus, what do I do?

If you suspect you may have the Coronavirus disease  (COVID-19), please feel free to book a Telehealth appointment if you wish to have further medical advice, or call the dedicated Coronavirus hotline on 1800 675 398. 

Please do NOT present to a medical practice without first telephoning ahead if you are concerned about Coronavirus (Covid-19) or if you have any respiratory symptoms at all, such as cough, fever, sore throat, sneezing, runny nose, shortness of breath. At Collins Street Medical Centre we require you to have a Telehealth appointment first if you have any symptoms of Covid-19.

If you have serious symptoms, such as difficulty breathing, call 000 and ask for an ambulance and tell them if you also have a fever or a cough, sore throat or respiratory illness. 

Testing in Victoria includes people with fever or chills or almost all respiratory symptoms such as cough, sore throat, shortness of breath, runny nose or loss of smell or taste.

Refer to below website for the most recent updates,


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